Get in Touch

Contact Boss Laser: Technical Support & Application Engineering

Whether you need a quote, material test results, or technical support for an existing system, our team is based in Sanford, Florida and responds to inquiries within one business day.

Headquarters

Boss Laser, LLC

Boss Laser is headquartered in Sanford, Florida, with a 35,000 sqft facility that includes assembly, quality control, a dedicated application laboratory, and a training center. All pre-sales technical consultations, post-sale support, and parts orders are handled directly from this location.

Address

2845 Territorial Rd
Sanford, FL 32773
United States

Phone

+1 (407) 878-0880

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM (ET)
Saturday - Sunday: Closed

Response Time

General inquiries and quote requests: same or next business day. Application-specific questions involving material testing: 2-3 business days for a detailed assessment. Existing customer support requests are prioritized in our queue with average first-response under 2 hours during business hours.

Send Us a Message

Include your material type, desired cut/engrave quality, and approximate production volume. The more detail you provide, the more specific our response can be.

Boss Laser application testing laboratory
Application Lab

Free Material Testing Service

Not sure which laser will work for your material? Ship us a sample. Our application lab will run it on the appropriate CO2 or fiber platform, document the parameters (speed, power, frequency, assist gas, focus offset), photograph the results, and return the data to you along with a system recommendation and budgetary quote.

There is no charge for this service. We test 50-70 material samples per month for prospective and existing customers. Typical turnaround is 3-5 business days from sample receipt.

Request a Material Test